CUSTOMER QUESTIONS
It is not possible to get a painting within 1 week. If it is not letting you choose the right number of subjects, then you may need to choose a bigger size first.
One week is not enough. Also, the size needs to be big enough for this.
Yes, we make a point of doing that for everyone.
All artists are required to take a picture of the actual painting and you can review it online and even ask for revisions.
I am sure one of our artists can do this for you.
To get matched with artists that can ship your order to you by a specific date, simply select the delivery deadline date on the order form.
I could not complete it by Christmas, but complete it by Dec. 30 / Arrive to you by first week in January.
That's ok. We can do it, you can get it before Christmas. Please plack order ASAP. Thanks.
Please send us photo or photos, and specifications, and we will work from that. Usually about 3 weeks, sometimes as little as 15 days.
Please place order in the website, there is clear instructions. The turnaround time depends on the medium, size and number of people.
It defaults to inches, but you can select CM next to where it shows “Size” in the title.
You can select cm, although we usually do inches.
The best size of the painting depends solely on where you plan to place the painting. The artist can make it any size, and larger sizes are generally always better as they can more easily fit more details.
A larger size aids in showing more details.
Usually about 13 weeks, sometimes 15 days.
Global Artist Network orders can be completed usually within 5-15 days. North American Network artists range from 10-30 days on average.
Yes, we can!
That's ok. We can do it.
Yes,but We need faces in the same direction.
Yea, most artists can do this. Check out https://www.instapainting.com/gallery/reface for examples.
To upload photos just use the Upload button on the order form. If the photo is on your phone, you can open our website from your phone to use the Upload button to choose the photo from your phone.
Please use the upload button on the website.
Sure,please order now.
That's obsurely ok.
Sure, that's no problem.
Yes, it can be added
Hi, Please email to support@instapainting.com. Thanks.
Yes, contact support and they will help you.
Hi, will do it base on the size you order and show the picture to you for approvement first.
Artists will paint based off the artistic preview filter if you have selected one. To paint based on an arbitrary style for which there is no preview filter, simply upload both the original image and an example image of the artistic style.
Sure. Will use PS to make them together first and then start it once get your confirmation.
Yes that is no problem. I would just need a few different pictures of your dad to properly get the right direction of each face
Yes! Just upload a picture of your background or describe it in the instructions. Check out https://www.instapainting.com/gallery/replace-background for examples.
Yes, we will use PS to change the background to light bule shaded and show you first.
If those are recent, chances they are copyrighted, and should not be copied.I know, because my mother was an artist, and her work was copied and sold, without her consent or compensation. Work dated before the 1920s is public domain, and that is OK.
As long as you have clear photos, we can do that.
Iam not an artist but we have 60 vietnamese artists
Sure, we can do that!
sure!
Yes, we will show you a selection to choose from.
You can if you wish. And the price of the frame will be included in the total cost.
Yes!
Yes, we often do that.
Oil Paintings are always done on canvas. The canvas is the cloth material on which the artist paints. The exact material varies from artist to artist, but is usually polyester, cotton, or a blend of both. If you need something specific, please mention it in the instructions field.
Oil paint is used by default. If you would like the artist to paint in acrylic, please mention it in the instructions and the artist can accommodate.
Turnaround times generally range from 5-15 days, regardless of product. The specific turnaround time will vary based on your requirements, your artwork size, and the current level of demand we have in our network. Weather conditions may affect oil painting drying times. Expedited shipping ranges from 3-5 business days, and Economy Saver shipping can take up to 4 weeks for transit. With expedited shipping, most orders are at your door around 3 weeks from ordering, and with economy saver shipping it can take 4-6 weeks. Revision requests and drying time can add to turnaround times. If you need the painting by a specific date, we offer guaranteed delivery deadlines by selecting a delivery deadline date when you configure your painting. Once your order is submitted and we have collected responses from actual artists, you will be able to see their quoted turnaround times based on your order requirements.
If you select the framed option, you will be able to work with the artist to select a matching frame. Because frame options vary based on the artist that accepts your order, you will not be able to see the choices until an artist is matched. Since artists order these from framing shops, generally any moulding design can be ordered for you.
Yes. Just selected the gallery wrap or framed option.
Yes! Just upload multiple photos when configuring your item, and ask for the artist to choose in the instructions.
Because Instapainting.com is a platform for independent artists and studios worldwide, we can always find artists who can ship to your country. Just enter your address at checkout! *Please note because Instapainting.com is a United States company, certain sanctioned countries cannot use our platform (these include, but are not limited to, North Korea, Iran, Sudan, Syria, and more)
Instapainting.com is a platform for independent artists and studios, so we do not employ any artists in any specific locations. Artists can register and use our platform from anywhere in the world, as long as they submit portfolio samples that pass our rigourous standards. We have active artists ranging from the United States to Australia, and in many places in between. When you place an order, we look at your requirements and match you with interested artists who will ultimately paint and ship from their home or studio and ship directly to you. Feel free to browse our gallery or our featured artists page to find artists and see their biographies and locations. Normally we will find artists for you, but if you see any artists on our platform that you like, you can request quotations from them on their profile page.
By default, if no instructions are provided, the artist will paint your photo exactly as it is. If the photo does not fit into the size you ordered, they will edit the photo and ask for your approval before starting. If you have complex or non-standard instructions, the artist may provide a photoshop mockup for you to approve so that there are no suprises with the sizes and positions of things. For certain requests such as making a painting in the style of another artwork, the artist cannot do a preview, but we do offer select artistic styles ranging from Picasso to Roy Lichtenstein which you can instantly preview. To try that out, just upload a photo when you configure an item and you will be able to select and preview those styles.
Yes! Just upload the background photo as a second photo when configuring your item, and write in the instructions box to use the file as the background. You can also describe a color or tone in the instructions box for your artist to use if you do not have a specific background photo. You can visit our gallery to view some examples of background replacement paintings.
Just write in the instructions box what people or things you want the artist to remove. If you would like to add something to the photo, just upload the additional photo of that person or thing and ask the artist to add it in. It's that simple! You can visit our gallery to view some examples of adding things to paintings and removing things from paintings.
Just write in the instructions box what you want to change. For example, if someone is frowning, you can ask the artist to paint them with a smile! You can visit our gallery to view some examples of changing things in paintings.
This is a popular request, and of course we have the best artists who specialize in these. To request this type of painting, just upload the photo of the artwork you want to recreate, and then upload headshots of yourself or your subjects in the same poses and positions. Then write in the instructions box where to paint each person. And it doesn't have to be other paintings or artwork. You can paint people into other photos as well! You can visit our gallery to view some examples of re-facing paintings.
